The word ‘credit referrals’ or ‘you’ve been referred to a credit Analyst sir!’ does not go down well with potential customers, particularly when the customer is waiting to get his hands on the next iPhone. Almost all businesses, with a few exceptions, use a risk assessment scoring methodology to score an application prior to parting […]
Orpheus Subscription Fraud Management – FAQ
What is Orpheus? Orpheus is a Fraud Management System (FMS) commonly used for detecting Subscription Fraud. How does Orpheus differ from other FMS tools? Traditional fraud management systems adopt unusual usage to generate fraud alerts, for example high spending or usage outside of normal behaviour to indicate fraudulent activity. While this may provide immediate and […]
Moving in with the times – website upgraded to version 3.0
It is our third major release since 2011. And our second release done in-house. It has been an interesting couple of weeks and thought I’d share a few insights. To be honest, we had been postponing the upgrade for a few months now as client work and new product features took priority. Finally, we managed […]
Be Fraud Aware – Always look over your shoulders.
Fraud is as some claim as old as humanity itself and it’s not going to disappear any time soon. If you are a business, particularly a start-up business, being aware of fraud can reduce the risk of falling victim to fraud. The impact of fraud does not stop with revenue loss for the business. The […]
Introducing the Referrals search engine to Orpheus Fraud Management System.
Telecommunication companies collect personal details from customers when applying for new mobile services. The data is often used for checking the credit worthiness of the customer. However, when the customer details are uncertain, they are Referred to a credit control team for manual vetting. We are introducing the Referrals module as both a stand-alone tool […]
Replace your paper log book with Vistas Visitor Management System.
Are you still using pen and paper log books to sign in Visitors? Do you see a serpentine queue for your Visitors to sign in? Do you need a call from your Receptionist to inform you of your Visitors? Do you spend hours searching your paper logs to audit your Visitor entries and exits. If […]
Introducing Vistas – Visitor Management System
Perhaps the most important security arrangement for any organisation is to manage their Visitors getting in and out of their buildings. Getting Visitors to scribble on a visitor entry notebook is still in vogue but it is not the most efficient way to manage your Visitors. If you would like to delight your Visitors from […]
Happy Birthday – FRS Labs turns three
Time sure flies. Surreal – seems like we just got started – but hurray, we have made it past year 3. We owe our gratitude to our client team and our development team here in Bangalore (Krishnan, Suresh, Mohamed and Karthikeyan) and of course our business partners and well-wishers. Looking back, when we were getting […]
Intelligence Age – Think about this for a moment.
We have come a long way from the agricultural, industrial and information age to what is indisputably the intelligence age. But, think about this for a moment. What has the calculator done to our basic maths? What has the word processor done to our spelling? What has the modern television done to our reading habits? […]
Anti-Fraud Program – Who owns it anyway?
If the chairman of the board asks, ‘can someone walk me through the anti-fraud and compliance program of our company’, it is not rare for the board to ponder who exactly owns the anti-fraud program in their organisation – legal, compliance, HR, IT? In the article ‘Who owns fraud?’ by Dan Torpey and Mike Sherrod […]
