Telecommunication companies collect personal details from customers when applying for new mobile services. The data is often used for checking the credit worthiness of the customer. However, when the customer details are uncertain, they are Referred to a credit control team for manual vetting. We are introducing the Referrals module as both a stand-alone tool […]
Replace your paper log book with Vistas Visitor Management System.
Are you still using pen and paper log books to sign in Visitors? Do you see a serpentine queue for your Visitors to sign in? Do you need a call from your Receptionist to inform you of your Visitors? Do you spend hours searching your paper logs to audit your Visitor entries and exits. If […]
Introducing Vistas – Visitor Management System
Perhaps the most important security arrangement for any organisation is to manage their Visitors getting in and out of their buildings. Getting Visitors to scribble on a visitor entry notebook is still in vogue but it is not the most efficient way to manage your Visitors. If you would like to delight your Visitors from […]
Happy Birthday – FRS Labs turns three
Time sure flies. Surreal – seems like we just got started – but hurray, we have made it past year 3. We owe our gratitude to our client team and our development team here in Bangalore (Krishnan, Suresh, Mohamed and Karthikeyan) and of course our business partners and well-wishers. Looking back, when we were getting […]
Intelligence Age – Think about this for a moment.
We have come a long way from the agricultural, industrial and information age to what is indisputably the intelligence age. But, think about this for a moment. What has the calculator done to our basic maths? What has the word processor done to our spelling? What has the modern television done to our reading habits? […]
Anti-Fraud Program – Who owns it anyway?
If the chairman of the board asks, ‘can someone walk me through the anti-fraud and compliance program of our company’, it is not rare for the board to ponder who exactly owns the anti-fraud program in their organisation – legal, compliance, HR, IT? In the article ‘Who owns fraud?’ by Dan Torpey and Mike Sherrod […]
Telecoms Fraud – Changing face of Telecom crime.
It was once the domain of the petty thieves working alone, and often targeting one organisation. The organisations too did not feel the pang and often wrote the losses off as bad debts. On a bad day for the thieves, a few days of community service and a slap on the wrist was all it […]
Career Expectations – Finding the perfect match.
We are a small, and relatively, unknown entity in the vast ocean of the software (or rather information technology) industry. However, we do get a few requests, from time to time, from aspiring individuals to join us. At the start, we were sending out mails diligently to those we personally considered may not be a […]
Orpheus Cloud – A few steps to get started.
Following on from our earlier blog, here’s a bit more about how we used the Amazon cloud server to host our fraud management system in the cloud. We did try a year ago to host our application on a different hosted virtual machine, however, apart from costing more for a low spec machine, we encountered […]
Employment Fraud – Phoney companies and fake jobs.
It has become a familiar story in India, Bangalore in particular. Fly-by-night companies, crop up in shiny new technology parks, lure fresh engineering graduates with the promise of a world class training and a lucrative job, in return for a security deposit, and then disappear without a trace (and of course with the security deposit). […]
