The move removes the need to go into a branch, invite strangers to your house, share paper copies, or wait for days for the account-opening process to be completed. Instead, the account can be opened at the comfort of your home.
The customer can, through a stroke of a video call, chat directly with a Banker, provide all the identity documents to verify who they are and complete the account opening steps in a few minutes. And the video streamed live to the Banker.
The Bank official can, through the Aldus web client, capture face, capture ID and geo location during the video chat. Aldus Video KYC then does the magic of ID face to video face matching, ID check against the ID issuing authority (e.g. PAN), geographic boundary check and liveness checks as per current video KYC regulation.
The only permitted ID for video KYC is Aadhaar. While banks can do OTP based eKYC or Aadhaar Offline (XML and Encrypted QR), all other regulated entities can only do Aadhaar Offline. Our solution complies as intended by the regulator with a seamless screen capture while the customer completes Aadhaar Offline steps.
The video streaming is triggered from the domain of the regulated entity. We provide a mobile SDK that gets integrated into existing Banks' mobile App and a web client that is hosted on premises and uses the client domain for the live video streaming between the Customer and the Bank Official.
Live video streaming with end to end encryption between the host and server.
Good Quality video to establish customer identity beyond doubt.
Live location checks to ensure customer is physically present in India.
Video connection originate from the domain of the regulated entity.
Live Aadhaar eKYC or Aadhaar Offline done within the video call.
PAN card is validated against the issuing authority in real time.
Live picture of the customer captured and matched against PAN/Aadhaar.
Configurable random questions to prevent fraud and spoofing attacks.
Video logs and metadata are preserved to verify the integrity of the process.
Video recording and associated images are stored on premises with time stamps.
Aadhaar images and Aadhaar displayed in the video are redacted (masked).
Continuous performance, security and audit validations
Servicing customers worldwide