Frequently Asked Questions
What is Aadhaar offline?
Aadhaar Offline is a secure and shareable Aadhaar document. It is an electronic copy of a customer’s Aadhaar which can be and shared with anyone, anytime with informed consent.
How is Aadhaar offline better than Aadhaar Card Copy?
Obtaining physical Aadhaar IDs as proof of ID and proof of address are prone to risks such as forging and spoofing. Often such documents are modified easily and are difficult to verify in real time. This is where Aadhaar offline can help, as the Aadhaar document is fetched directly from the UIDAI website. This way, your KYC process becomes completely authentic, tamper proof and paperless.
What is the difference between Aadhaar Offline eKYC and Aadhaar eKYC?
Aadhaar eKYC refers to the traditional biometric based authentication, whereby your customers will provide their Aadhaar number and biometrics such as fingerprint or iris for authentication. Aadhaar Offline is eKYC does not rely on biometrics or additional devices and the authentication can be carried over a simple mobile device with just the Aadhaar Number and OTP sent to the customers device.
What data is covered in Aadhaar Offline KYC?
The following details can be extracted from the offline aadhaar file: Name, father’s or spouse name, full address, photo, gender, date of birth, hashed mobile number, hashed email, and reference number.
Does my customer need to download the Aadhaar Offline file (XML) from the UIDAI website?
No, with in-app integration we relieve your customer from all the extra hassles of downloading the XML file from the UIDAI website and then uploading it to our app. Our solution directly fetches the customer data from the UIDAI website with the full consent of the customer.
What is an XML file?
The Aadhaar offline file is downloaded from the UIDAI website as an XML file. XML stands for Extensible Markup Language. It is a text-based format for structured information that is both human-readable and machine-readable. However, your customer doesn’t need to worry about these technical details because our app directly fetches the details from the UIDAI website without requiring them to deal with the XML files.
Can the customer spoof Aadhaar Offline?
Aadhaar Offline has a strong digital signature embedded which cannot be spoofed with other people’s information (like how a physical Aadhaar can be spoofed with different address and photo). Besides, our technology has a seamless verification process directly from UIDAI site which leaves no room for tampering with the Aadhaar Offline file by customers. Furthermore, we reinforce the identity verification process with multifactor authentication using face liveness and face matching.
Will I receive the customer photograph as part of Aadhaar Offline?
Yes, a high-resolution photograph is fetched from the XML file and provided to you as part of the Aadhaar Offline process. By default, the photograph is in base 64 format. The same will be provided to you as a JPG image.
Does the customer need to have access to their registered mobile number for Aadhaar Offline verification?
Yes. Your customer needs to have access to the mobile number that is linked with their Aadhaar. This will ensure that that they are able to enter the OTP sent to them by UIDAI to complete their Aadhaar Offline steps.
How can I start using Aadhaar Offline verification for my customers?
You can start using the service instantly by signing up for our dashboard service. Enter the customers mobile number and the customer receives a link to start the Aadhaar Offline process (no app downloads needed). Once the steps are completed by the customer, you will see the Aadhaar Offline KYC data in the dashboard.
Can I integrate Aadhaar Offline directly into my mobile or web app?
Yes, you can integrate our APIs into your web application and SDK into your mobile applications for seamless Aadhaar Offline verification. We are 100% compliant with Indian laws.
How can I reach out to your sales team?
Yes, you can integrate Aadhaar offline directly into your mobile and web applications using our developer friendly APIs and SDKs. The solution in supported in web Apps, Android and iOS Apps. Please refer to our documentation for more information.