This is how we would like to remember 2013: Vodafone Ireland and Vodafone Qatar are using our new ‘Orpheus – Subscription Fraud Management System’. Vodafone Ireland and Vodafone India SSC are using our new ‘Referrals – Application Fraud Management System’. Microsoft (Skype), Vodafone India, Vodafone Italy, MCEL Mozambique, MTS Russia and Dubai Telecoms are using […]
Application Fraud is on the rise says a report by a leading credit agency in the UK. Knowingly falsifying personal information to obtain products or services with no intent to pay seems like a natural choice for fraudsters – well, what are the odds of getting caught by filling an application online for a flashy new iPhone? If you get it, great; if you don’t, try again.
Imagine a visitor walking in, and instead of writing on a piece of paper, types into a computer terminal (a touch enabled tablet will do no harm). The system then prints a paper pass, sends an Email and SMS notification to the host, keeps a record of the building passes issued and monitors the check-in and check-out times of the visitors. The security manager can pull out reports at will. Wouldn’t this be cool?
International Revenue Share Fraud (IRSF) has been around for a decade, yet, there is little awareness among leading communication service providers, let alone start-ups and small service providers. While this has caused severe damages in the past, it’s once again beginning to raise its ugly head with a spate of vicious attacks, often taking the operators by surprise, and in some cases, leaving them at the brink of closure. So what is IRSF Fraud and what should be done to control it.
I guess there could be no two answers to this. Good customer support matters. It matters because it could be the only thing that sets you apart from competition. It matters colossally if you are a small business trying to get a foot hold in this crowded market place. I am not an expert on […]
We are delighted to announce the release of Referrals+, a fraud search tool designed to prevent fraudsters from re-entering the network. Referrals enables Credit Control Analysts to vet a customer in near real time or batch (e.g. post connection review) as part of the Customer Referrals process. Referrals+ can run as a backend application used […]
International Revenue Share Fraud (IRSF) test numbers are numbers provided by a reseller to test that a revenue share destination and number range can be connected from a calling location. These test numbers are extremely valuable if used in a hot list to alert CSPs of a possible or pending IRSF attack.
Apart from the threat of PBX fraud, International Revenue Share Fraud or ‘IRSF Fraud’ as it’s popularly known is another emerging threat that affects all operators, big and small. IRSF is generally perpetrated by fraudsters obtaining SIM cards from a home country – likely using compromised or stolen identities – and shipping them off to […]
The word ‘credit referrals’ or ‘you’ve been referred to a credit Analyst sir!’ does not go down well with potential customers, particularly when the customer is waiting to get his hands on the next iPhone. Almost all businesses, with a few exceptions, use a risk assessment scoring methodology to score an application prior to parting […]