Implementing Video KYC Compliance involves more than merely integrating a video chat interface into your customer onboarding process. It represents a significant organizational shift that requires comprehensive changes to your existing procedures and infrastructure. Companies will inevitably experience phases of incorrect implementation, followed by phases where they are neither entirely wrong nor entirely right, before […]
Video KYC Process – A simple use case flow
A high level flow of how the Video KYC call is initiated between the Agent and the Customer.
Aadhaar Masking Solution
What is Aadhaar Masking Solution? Aadhaar and its regulations are governed by UIDAI. And as per UIDAI, Aadhaar masking solution refers to automatically covering the first eight digits of Aadhaar number – in physical or digital form. More precisely, Aadhaar masking refers to concealing the first 8 digits of the Aadhaar Number captured in Application […]
What is penny drop verification?
What is penny drop verification? Penny Drop or Bank account verification as is commonly referred to is a way to verify the authenticity of a user’s Bank Account. This is achieved by depositing a small amount (usually a penny and hence the name) – usually INR 1 (one rupee) in the Indian context – which […]
Video KYC – Common questions our customers ask
In the midst of an unprecedented crisis, it is emerging that the future can never really be anything like the past. With physical movements restricted and much less desired, financial institutions must rethink ways to onboard their customers safely and securely. On 09 January 2020, the Indian financial regulator made a remarkable amendment to the […]
Video KYC Deployment Steps
Following the comprehensive Video KYC FAQ, here is a quick summary of how to deploy the Video KYC solution into your client onboarding flow to remain compliant with the steps specified by the regulator. The Video KYC process can be split into three pillars (Before, During and After) taken from the V-CIP process defined in […]
Video KYC FAQ
1.What is Video KYC Video KYC allows a regulated entity to open an account-based relationship with a customer without meeting the customer face to face. The customer can, through a video call, chat directly with a Banker, provide all the identity documents to verify who they are and complete the account opening steps in a […]
Video Customer Identification (V-CIP)
The move removes the need to go into a branch, invite strangers to the house, share paper copies, or wait for days for the account-opening process to be completed. Instead, the customer can, through a stroke of a video call, chat directly with a Banker, provide all the identity documents to verify who they are […]
Digital Identity Verification: By diverse means, we begin to understand the depth of the problem and its cure.
Identity verification seems like a natural casualty of the times. From a friendly application to a friendly nod from the Banker, the account opening steps have been turned on its head for a generation, maybe more. People scorn at the sound of paperwork and identity proofs, and for good reasons. World Bank’s Findex suggests that […]
What is KYC and why is Digital KYC such an integral part of progress
‘Know Your Customer’ or ‘KYC’ – as is the popular term for identity verification – follows a citizen like a shadow, throughout life, for a range of rights and services, intricately linked to one’s progress from education to employment to healthcare and finance. Imagine the lack of education for lack of KYC; or lack of […]
