This is how we would like to remember 2013: Vodafone Ireland and Vodafone Qatar are using our new ‘Orpheus – Subscription Fraud Management System’. Vodafone Ireland and Vodafone India SSC are using our new ‘Referrals – Application Fraud Management System’. Microsoft (Skype), Vodafone India, Vodafone Italy, MCEL Mozambique, MTS Russia and Dubai Telecoms are using […]
Telecoms Fraud – Changing face of Telecom crime.
It was once the domain of the petty thieves working alone, and often targeting one organisation. The organisations too did not feel the pang and often wrote the losses off as bad debts. On a bad day for the thieves, a few days of community service and a slap on the wrist was all it […]
PBX Fraud – Fast catching up as the mother of all frauds.
According to the 2011 Global Fraud Loss Survey conducted by Communications Fraud Control Association (CFCA), the top two fraud types in the Telecommunication industry are Subscription Fraud and Compromised PBX System Fraud (circa $10 billion in combined dollar loss). While PBX fraud has been around for many years it has only taken centre stage as […]
Statistical models – Should we trust them for detecting fraud?
Statistical models are ubiquitous, from predicting the next wind direction in the Atlantic to whether you are about to buy a Beatles tune from Amazon. Statistical models have also been used widely to predict fraud among mobile subscribers. The object is to eliminate fraud as soon as it occurs. However, more often than not, legitimate […]
Dealer Fraud – More to the commission than meets the eye.
Dealer fraud is not as big and bad as subscription fraud. Nevertheless the industry loses a lot of money through this not-too-difficult to perpetrate phenomenon. During my anecdotal research I was surprised and mildly shocked to see how widespread the phenomenon was but even more shocking was that none in the supply chain seem to […]
Telecoms Fraud Management – Doing more with less.
Organised fraudsters have always been a step ahead in conjuring up new techniques to perpetrate fraud. Extraordinary sums of money have been lost to fraud. Several studies put the fraud figure between 3-8% of annual revenues. Equally, extraordinary sums of money have been invested in fighting fraud over the last decade. A Forrester report puts […]