What is Orpheus? Orpheus is a Fraud Management System (FMS) commonly used for detecting Subscription Fraud. How does Orpheus differ from other FMS tools? Traditional fraud management systems adopt unusual usage to generate fraud alerts, for example high spending or usage outside of normal behaviour to indicate fraudulent activity. While this may provide immediate and […]
Introducing the Referrals search engine to Orpheus Fraud Management System.
Telecommunication companies collect personal details from customers when applying for new mobile services. The data is often used for checking the credit worthiness of the customer. However, when the customer details are uncertain, they are Referred to a credit control team for manual vetting. We are introducing the Referrals module as both a stand-alone tool […]
Telecoms Fraud – Changing face of Telecom crime.
It was once the domain of the petty thieves working alone, and often targeting one organisation. The organisations too did not feel the pang and often wrote the losses off as bad debts. On a bad day for the thieves, a few days of community service and a slap on the wrist was all it […]
Orpheus Cloud – Our fraud management tool in the cloud.
It’s been two weeks since we hosted our fraud management solution in the cloud. It is purely for demo purposes, and the feedback so far has been positive. I thought I should share with you some of the thought processes that went into hosting the solution in the first place. We announced a free trial […]
Statistical models – Should we trust them for detecting fraud?
Statistical models are ubiquitous, from predicting the next wind direction in the Atlantic to whether you are about to buy a Beatles tune from Amazon. Statistical models have also been used widely to predict fraud among mobile subscribers. The object is to eliminate fraud as soon as it occurs. However, more often than not, legitimate […]
Dealer Fraud – More to the commission than meets the eye.
Dealer fraud is not as big and bad as subscription fraud. Nevertheless the industry loses a lot of money through this not-too-difficult to perpetrate phenomenon. During my anecdotal research I was surprised and mildly shocked to see how widespread the phenomenon was but even more shocking was that none in the supply chain seem to […]
