Dealer fraud is not as big and bad as subscription fraud. Nevertheless the industry loses a lot of money through this not-too-difficult to perpetrate phenomenon. During my anecdotal research I was surprised and mildly shocked to see how widespread the phenomenon was but even more shocking was that none in the supply chain seem to […]
Culture – Is it important?
Culture remains a catch-all term since time immemorial. It seems important, in so far that, it’s the one thing that binds us all together in a way that nothing else does. But before I share my views on this, let’s be clear on the term “culture” as there tends to be so many of them. […]
Telecoms Fraud Management – Doing more with less.
Organised fraudsters have always been a step ahead in conjuring up new techniques to perpetrate fraud. Extraordinary sums of money have been lost to fraud. Several studies put the fraud figure between 3-8% of annual revenues. Equally, extraordinary sums of money have been invested in fighting fraud over the last decade. A Forrester report puts […]
